Terms and Conditions & Privacy Policy

Terms and Conditions

  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  • Visa and Master Card- All the payments in AED will be accepted.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.
  • Mobile Commz DMCC (DigitalMediaSapiens.com) maintains the https://digitalmediasapiens.com/ (Website).

Privacy Policy (PP)

  • Digitalmediasapiens.com will not pass any debit/credit card details to third parties
  • Digitalmediasapiens.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (DIGITALMEDIASAPIENS.COM) cannot guarantee the security of any information that is disclosed online.
  • Digitalmediasapiens.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Refund & Cancellation Policy

  • Please read and make sure you fully understand our refund & cancellation policy prior to making a payment.
  • Digital Media Sapiens operates as a digital marketing agency in Dubai, UAE and we expect CLIENTS to understand and respect our policies.
  • Our goal as a digital marketing agency is to provide the highest value to our CLIENTS, and in order to support us in that pursuit, we need to cover expenses and fuel our operations. Therefore, the CLIENT is obligated to make payments in a timely manner and in respect to the services offered.
  • By hiring DIGITAL MEDIA SAPIENS for services you are bound by this agreement and you agree to abide by our policies.
  • Payments for Search Engine Optimization (SEO), Pay-Per-Click (PPC), Social Media Marketing (SMM), Website design and development, Website hosting, Online Reputation Management (ORM) or any of our Online Marketing services are non-refundable & no cancellation even if a fee was paid in advance. After a payment is made, there are no exceptions to our refund & cancellation policy.

Payment Confirmation

  • Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

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